Shipping Policy
At BrandsonUSA, we are committed to delivering your orders swiftly and securely. Our shipping policy ensures a seamless shopping experience, providing clear guidelines on processing times, delivery methods, and international shipping options.
1. Order Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is confirmed, you will receive a confirmation email with your order details.
- Orders placed after 2:00 PM (EST) will be processed the next business day.
2. Shipping Options & Delivery Time
We offer multiple shipping methods to cater to your needs:
Domestic Shipping (Within the USA)
- Standard Shipping (5-7 business days) – Free on orders above $100
- Expedited Shipping (2-4 business days) – Additional charges apply
- Express Shipping (1-2 business days) – Additional charges apply
International Shipping
- We ship worldwide! Delivery times vary based on destination and selected shipping method.
- Estimated delivery time: 7-21 business days, depending on location and customs processing.
- International shipping rates are calculated at checkout.
3. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package through our Order Tracking page.
- If you experience delays, please contact our support team at support@brandsonusa.com.
4. Shipping Charges & Free Shipping
- Free standard shipping is available on all domestic orders over $100.
- Shipping charges for orders below $100 will be calculated at checkout.
- International shipping rates vary based on location and selected shipping method.
5. Customs, Duties & Taxes (International Orders)
- International orders may be subject to customs fees, import duties, or taxes imposed by the destination country.
- BrandsonUSA is not responsible for any additional customs charges. These fees must be paid by the customer.
- We recommend checking with your local customs office for detailed information on potential fees.
6. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please check your tracking information first.
- If your package is lost in transit, contact our support team at support@brandsonusa.com, and we will assist in resolving the issue.
7. Order Modifications & Cancellations
- You can request modifications or cancellations within 12 hours of placing your order.
- Once your order has been shipped, we cannot make changes or cancel the order.
8. Shipping Restrictions
- We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations.
- Some items may have shipping restrictions based on country regulations.
9. Contact Us
For any questions or concerns regarding shipping, feel free to contact our customer support team at support@brandsonusa.com.
We appreciate your trust in BrandsonUSA and strive to provide the best shopping experience. Happy shopping! 🚀